We understand the process can seem complicated. Everything is wonderful. Warranty coverage is ultimately left to the discretion of MWW Inc. We reserve the right to refuse warranty repair or replacement service to anyone. If it is determined that the product is un-repairable, we will notify you immediately. 2-Stage Compost Tumbler is constructed from a zinc coated metal frame to prevent rust with a body constructed from high-impact UV-protected plastic. Check out our Best Price Guarantee policy.Fast DispatchOrders are dispatched usually within 2 business days(post order processing & handling). So easy to use and perfect for a household that ends up with a lot of scraps. This warranty does not apply to any product which has been damaged, defaced, subjected to misuse, abnormal service or handling (including shipping damage), or which has been altered in design or construction. If you ordered with free shipping, the full shipping amount will be deducted when getting a refund or exchange. If we can process your cancellation before your item ships, you will receive a 100% refund. The MAZE Composter & Cart is designed for more convenience in composting because the handle and openings simplify a lot of steps and processes. It seemed like some of the lettuce varieties the were in the central part of the beam were getting sunburned and I raised the light as much as I could and tilted it slightly to direct it more toward the plants that can stand more light. If we issue a Call Tag or Shipping Label to have a product returned to the warehouse, the customer has 7 days to ship out said product back. The price reduction must be on the same item, with the same item SKU (if applicable), offered for sale on the same merchant's Web site, under the same merchant terms and conditions. In the center of the edges it was between 400 and 350 and at the corners it was between 246 and 320. Full One-Year Warranty only includes the U.S. continental 48 statesWarranty Period: For one year from original purchase date.Exclusion: Oil vacuum pump has 6 months warranty.Harvest Right will be responsible for: Repair or, at our option, replace any part of this freeze dryer which proves to be defective in workmanship or material.Consumer will be responsible for: Costs of service calls and parts for consumer misuse and neglect of product. Parts other than Harvest Right repair parts or parts obtained from suppliers other than Harvest Right personnel6. If you need to return a product because of factory defects or we shipped you the incorrect item please contact us at info@shopgrowspaces.com so that we may provide you with a paid return shipping label. The RSI-MAZE 2-Stage Compost Tumbler is designed to generate the most amount of compost over time. The patent pending built in ratchet lock along with the geared rotating handle make it much easie 1 composter from Australia here in the U.S. Durable framework designed not to rust over time, Sliding dual loading/ unloading doors on drum, Drum Case: 33.9” x 26” x 11.8” / Cart Case: 26.4” x 22.8” x 11.8”, Composter Dimensions: 41.3” W x 30” D x 44.5” H / Cart Dimensions: 25.6” W x 22.8” D x 35” H, choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. In this case, the lead time can be anywhere from 2-4 weeks depending on the product. Become a ShopGrowSpaces.com Insider and stay up-to-date with the latest Grow Space news. If you don't see your manufacturer below, please contact us for more information. The MAZE Two stage Compost Tumbler is designed to generate the most amount of compost over time. If a defect is determined, MWW Inc. d.b.a. Kit items may not be partially refunded - all parts of the kit items must be present to be eligible for a refund. There are times when a shipment of backordered products is unexpectedly delayed from our vendors and your promised delivery date may change. This MAZE 2 Stage 65 Gal. MAZE Two-Stage Compost Tumbler. For the first year, we will pay for the shipping, the second and third year, you need to pay shipping charges, but no charges will be incurred for the repair. This set includes a compost tumbler and cart, each made of high-impact, UV-protected plastic for durability. I read articles and reviews before I bought my machine and read about good customer service and bad customer service but I can truthfully say the customer service and tech guys are over 21 stars itself. Warranty coverage is ultimately left to the discretion of Mars Hydro. - Amy. What should I do when I receive my order? Shipping, handling, taxes, surcharges, and any other similar fees. Constructed from a zinc coated metal frame to prevent rust and a body constructed from high impact UV protected plastic. The MAZE Two stage Compost Tumbler is designed to generate the most amount of compost over time. The Warranty does not apply to damage resulting from improper care, housings that have been opened, misuse, or normal wear and tear, which includes but is not limited to 5% or less of LEDs not lighting, improper installation, and/or failure to provide reasonable and necessary maintenance, improperly packaging and shipping the light back to Black Dog LED, etc. Geared handle which allows for easy turning of composter, even when fully loaded. 1 composter from Australia here in the U.S. If the rivets are removed, your warranty becomes null and void. Exaco Junior Victorian J-VIC 25 120 Square Foot Greenhouse, ShopGrowSpaces vastly exceeded my expectations, Janssens Junior Victorian J-VIC 23 Greenhouse 8ft x 10ft, Janssens T-Shaped Junior Victorian Orangerie 10ft x 13ft, Black Dog LED PhytoMAX- 2 1000 LED Grow Lights. Constructed from a zinc coated metal frame to prevent rust and a body constructed from high impact UV The Composting Cart makes collecting ready-to-use compost from your tumbler and transporting it around your garden an absolute breeze! However, if proper shipping protocol is not followed, then we will be unable to guarantee any resolution for the damaged shipment. (All implied warranties, including the warranty of merchantability and fit for use, are limited to the period(s) from date of purchase set forth above). Work with us online to diagnose the issue and allow us to send free replacement parts. The MAZE Two stage Compost Tumbler is designed to generate the most amount of compost over time. Used, altered, rebuilt and refurbished items. If a returned quick ship item is not in new condition or any parts or accessories are missing, we may reduce the refund based on the condition of the merchandise. It takes some serious focus to assemble. 1 composter from Australia here in the U.S. Delays may be experienced in the case of incomplete returns. If you are returning the item for miscellaneous concerns that have nothing to do with it being defective or damaged, you may be held liable for return shipping costs and accessed a restocking fee according to manufacturer policies detailed below. In the event of defective materials and/or workmanship, Black Dog LED, LLC, will repair or replace, at its option, the defective product within 45 days from receipt of the defective product for the first three years after purchase. The customer is responsible for return freight charges. Once we get the damaged light, we will reship a new unit to you. All eligible NextLight products carry a 30-day satisfaction guarantee, beginning from the day the product is received at the customer’s shipping address. To request your partial refund, simply e-mail us a link to the same product on our website, or on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. Please contact us as soon as possible so we can handle the issue immediately. I may eventually build a greenhouse. In the event that the new replacement part does not correct the problem, or there is a more complex problem, the light will be replaced. 1 composter from Australia here in the U.S. Because we are in China, our service would be different from your local service shop. That being said, the end result is impressive. If you have attempted troubleshooting and you are unable to get your component to function properly: Please note that the cost of shipping back to our facility will be at your expense. 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