It’s impossible to contact anyone, and Air France apparently handle their European customer service. Really quality staff! Instead of waiving the cancelation fee as promised on their website, they charged a US$350 cancelation fee. The woman who wore her BLM mask on her way to a protest riot in DC shouldn't have been baiting all of the others customers on your flight. Understand this correctly: the fare was 2.5 times more expensive when rebooking, but not when booking a new flight on that same date. The comprehensive Airline and Airport customer review site for airlines and airports across the world. And you praise the black woman and admonish and punish the white woman?? For a small additional fee, Delta passengers can enjoy a full meal. No problems, everything was okay. I am now stuck in the airport for the next 7 hours. Their flights are expensive and always late! After more than 6 phone calls between Delta AND Westjet, they kept passing the buck and saying it was the other's fault (what is this - recess at the schoolyard ?). Although we are in middle of COVID pandemic, I never felt at risk on plane. My client's flight had changed drastically, and I was seeking a full refund. If you're flying international, and wish to select an US airline, Delta is the best we have. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. When I got to our seats on the aircraft there was a air stewardess stood at my seat I looked down and there was food all on my seat that hadn’t been cleaned off. » Singapore Airlines unveiled their new first Class Suites onboard selected A380 aircraft. * Vérifiez les frais de bagages sur le site de la compagnie aérienne. We did not have to ask for money back, we did not expect it, but Delta advised us that they felt that they had let us down. Delta partnered with Korean which I quit years ago. She was very rude and seemed extremely annoyed about it. He promptly received a full refund of $960.51 after calling Cheap only twice or so. I have filed a complaint with the DOT. I Flew delta on a MD 90 from Salt Lake City to Houston in Jan 2020 The food and drinks were amazing we did have a delay in taking off but we got there in one piece. TSA wasn’t allow to go back and get her nor knock on the door. Its location on this page may change next time you visit. Nope. plus. All Rights Reserved. TSA wasn’t allow to go back and get her nor knock on the door. In the air i was a nervous wreck but it's not like I could get off. Share. Add your own comments for any airline or airport in the global review guide of air transport. Seattle, Washington. I walked into the Gainesville Airport at 5:30am for the first time ever. Internationally competent. If you have and STILL ENDORSE them shame doesn't begin to describe what you should be feeling! So I call them back. I paid Cheapo a total of $1,086.46 for this round-trip. They have put a stop payment (which cost me an additional $12  in fees from my bank) on the latest check they mailed (again without putting the unit #) when I finally got them to reissue a check (which they  AGAIN sent without the full address even though the full address has   been provided every time in the MANY times I have filled out their claim forms and have discussed this as an issue and I have been assured many times that they know it won't reach me without the unit # included and that they will send it with my full address. I will think twice before making ANY booking through Delta or Westjet since they clearly do not care whatsoever about customer service, they were not even willing to liaise with one another to handle/resolve the issue. Long story short, the check in clerk she (didnt have a name tag and I had forgotten to ask but supervisor's named was Dave) was sooooo accommodating and compassionate towards re-booking (for free) our flights, an extremely limited flight to St. Thomas, I actually was so calm and not even upset with myself that I cant travel until the next day. They continued to check on me and my children. THANK YOU Delta!!