Gerry Lopez is a global business executive with over 33 years of experience leading transformations and creating shareholder value across diverse businesses and industries, including Hospitality (Extended Stay America), Entertainment (AMC Theatres), Multi-Unit Retail (Starbucks), Food & Beverage (PepsiCo, International Home Foods), Consumer Packaged Goods (Procter & Gamble) and Supply Chain (Handleman Company). Travelling across India at the age of 17, Ritesh stayed in more than 100 bed and breakfasts, guest houses, and hotels to realize there was a massive dearth of affordable and good-quality hotels in the unbranded budget hotel category. [58], In 2018, the company sent mass unsolicited job offer emails targeting senior- and mid-level employees of competitors. OYO forecasts Jaipur, Goa, and Kochi to be India’s most popular vacation hotspots this holiday season! With numbers out of the way, I wanted to give an update on our core capabilities of franchising & leasing growth, renovation, Hotel Operations and Distribution – All enabled through our proprietary technology, stack. OYO Hotels & Homes in fact, adds more assets than the total size of our look-alikes. []))), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(!+[]+(!![])+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]))/+((!+[]+(!![])-[]+[])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])-[])+(!+[]-(!![]))+(!+[]+(!![])+!! Abhishek Gupta is the Global Chief Financial Officer at OYO Hotels and Homes, one of the world’s leading hospitality chains. Our incessant focus on customer experience has seen our NPS scores in India increase from 47% to in December 2017 to 51.4% in December 2018. We are already at 458k fully controlled, leased and franchised keys as at December 2018. Betsy started her career as an entrepreneur co-founding several successful digital tech and consumer companies including blockbuster USD 5.4 billion Ascend Communications. Access the exclusive Economic Times stories, Editorial and Expert opinion, Sharp Insight-rich, Indepth stories across 20+ sectors. Realised value run rate increased from $ 0.4B in December 2017 to $ 1.8B in December 2018 with a growth of 4.3x on y-o-y basis. Unlike our look-alikes, who continue to rely on 3rd party agents, OYO continues to build capabilities to allow our guests to have great direct brand booking experience, while ensuring win-win relationships with OTAs. [22], In October 2019 – Series F funding of $1.5 billion led by SoftBank Group, Lightspeed Venture Partners and Sequoia India. OYO Hotels & Homes, a young hotel startup, today is the world’s leading chain of hotels, homes, and spaces. India accounts for two-thirds (67 percent) of Oyo’s sales of $1.8 billion last year, even though it has just over a third (173,000 rooms) of Oyo’s total room count globally of 458,000 rooms. Disclaimers Financial metrics after March 2018 and business metrics do not represent audited figures. I will now share Global and India operating metrics and also India specific extract of the audited financial statements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n March 2018, OYO acquired Chennai-based service apartment operator Novascotia Boutique Homes[29][30] marking its first major buyout as well as establishing its presence in the service apartment and corporate executive stay.