Routing #: 302075018, Use uppercase and lowercase letters, numerals, and special characters in non-obvious arrangements. Your Username is the key to your online identity, so it's just as important to create a strong Username as it is a strong Password. To create this article, 85 people, some anonymous, worked to edit and improve it over time. Read the Terms & Conditions for HSBC Personal Internet Banking and HSBC's eStatement & eAdvice service and if you accept them, tick the boxes "I have read and accepted the Terms & Conditions". Forgot your username? If you are a business user, please refer to your Administrator. Someone could potentially use this information to hack your account or steal your identity. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/2b\/Create-a-Username-Step-1-Version-2.jpg\/v4-460px-Create-a-Username-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/2b\/Create-a-Username-Step-1-Version-2.jpg\/aid25405-v4-728px-Create-a-Username-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":344,"bigWidth":"728","bigHeight":"545","licensing":"