To make the reservation system as easy to use as possible, pass holders will be able to book reservations to any of our resorts, and for all dates, on EpicPass.com. But first, I want to give you a sense of the principles guiding our decisions. In return, you can count on us to try and do everything we can to help keep you safe and make skiing and riding a reality this entire winter. Regardless of how many people are skiing and riding this season, we will follow our historical practice to open as many lifts and as much terrain as soon as possible to allow for the amazing mountain experience our guests have come to expect. PREPARE FOR YOUR VISIT. Dear Guests, There is nothing I am looking forward to more than being back on the mountain, back on snow, back on skis – and I know I am not alone. We believe a conservative approach is the best way to protect our guests. To help keep you safe and give you the space you need, we’re launching a new reservation system that prioritizes pass holders. We will also strongly recommend that guests wear face coverings in all indoor and outdoor public spaces throughout our resort towns and will continue to encourage our communities to make this a requirement. Learn More. It goes without saying that operations at our 34 North American resorts will abide by all local regulations, but for us, that’s just where safety begins. We are implementing some changes with your safety in mind: We are experiencing heavy call, email, and social media inquiries. To provide additional peace of mind, we have also updated our Epic Coverage program. (There will still be an option for pass holders to choose to cover the core season instead.). Welcome to Vail Resorts. Though the company has thus far sold more passes for the coming ski season, revenue from such sales were down. Sep 24, 2020. If you qualify, please. Summary Toggle Vail Resorts Reports Fiscal 2020 Fourth Quarter and Full Year Results and Provides Preliminary Season Pass Sales Results. Our full-service, sit down restaurants will operate with reduced seating, spaced to enable physical distancing. This often means choosing to go above and beyond what is required in order to do our very best to provide you peace of mind. Make it a few sentences long so folks can pick up some informative tidbits. While still subject to change, at this time we do not believe pass holders will need a reservation to access our partner resorts (Telluride, Sun Valley, Snowbasin, Resorts of the Canadian Rockies, Hakuba or Rusutsu). Specific details and procedures for certain class types for children are still being determined and will be announced as they are finalized, taking into account safety considerations. © 2020 Vail Resorts Management Company. We will be encouraging guests to purchase in advance – though guests can purchase a same day lift ticket online or through our call centers, subject to availability, and then pick up the lift ticket at the ticket window. Vail Resorts Nears 100% Renewable Electricity Goal as Large-Scale Wind Farm Goes Online. Success for this season can only happen with close collaboration and partnership in each community. stock rose in after-hours trading following the company’s fiscal fourth-quarter earnings report. Each of our resorts will continue to work closely with all of our local community stakeholders to review the details of our winter plans and to ensure we remain aligned in our collective approach to the season. Today I want to share with you as much detail available on our approach to prioritizing your safety this winter. Reach Your Peak. Find the latest Vail Resorts, Inc. (MTN) stock quote, history, news and other vital information to help you with your stock trading and investing. And we have always known that safety needs to be the underpinning of how we provide that experience. Again, we recognize that most days of the season it will not be necessary to manage the number of people on our mountains, and that our pass holders may view the reservation system as a hassle. Since the beginning of this crisis, we have made a commitment to all of our stakeholders that we will operate in a way that puts safety first and uses the insights we have gleaned from operating so many resorts around the world. All Rights Reserved. The company is divided into three divisions. But I ask for your understanding and patience. If you purchased a 2020-21 pass product prior to Aug. 27 and no longer want to move forward with your pass, we will provide you a refund of the amount paid if your request is made by Sept. 17 through our call center or an online form that will be available by Sept. 1. For non-personal use or to order multiple copies, please contact Dow Jones Reprints at 1-800-843-0008 or visit www.djreprints.com. Given how fluid and ever-changing the situation with COVID-19 is, it has also been our goal to design an approach that can remain in place for all of this season. The company forecasts total unit sales of its season pass offerings for the 2020-21 season to be mostly flat. We want to provide assurance to our guests that we will do our very best to minimize crowds at all times – be it a holiday weekend or the unpredictable powder day. Corporate Offices - All General Inquiries 390 Interlocken Crescent Broomfield, Colorado 80021 phone 303.404.1800 fax 303.404.6415 Vail Resorts, Inc. is an American mountain resort company. 01 July 2020. Find the latest Vail Resorts, Inc. (MTN) stock quote, history, news and other vital information to help you with your stock trading and investing. You can find our targeted opening and closing dates for all of our resorts here. The White Glove Collection includes experiences that only Beaver Creek can provide. It also expects significant declines in international travel, which should affect its Whistler Blackcomb resort in Canada. However, to help protect our guests, our employees and our communities amid this pandemic, some changes will be required this season. Revenue of $77.2 million was down 68% year-over-year. While we plan to continue many of our season-long youth programs offered at many of our resorts, we will be suspending most other smaller specialty programs this winter. “On a relative basis, we do expect stronger visitation from local and drive-to guests this season than guests who traditionally fly to our resort,” Katz said. For assistance, please use Live Chat found on epicpass.com, call 970-754-0005, or email comments@vailresorts.com. If there is a resort closure due to certain events such as COVID-19 during a pass holders’ initial Priority Reservation Days selected by Dec. 7. This copy is for your personal, non-commercial use only. To maintain physical distancing on our chairlifts and gondolas, we will only be seating related parties (guests skiing or riding together) or: two singles on opposite sides of a four-person lift; two singles or two doubles on opposite sides of a six-person lift; or two singles on opposite sides of our larger gondola cabins. 27 August 2020. Given these limitations, we will recommend that guests adjust their schedules and try to dine earlier or later to avoid the peak lunch rush. The company (ticker: MTN), which operates 37 mountain resorts and regional ski areas globally, reported a net loss of $3.82 a share for its quarter ending July 31. Contact Vail Resorts. Vail Resorts As the season approaches, each of our resorts will announce additional details on their programs and any changes that will be required. The company trades on the New York Stock Exchange, symbol MTN. Add some information about the album below, the author, or any other background context. CEO Robert Katz said in the news release that without deducting the value of such credits, sales were up 24% from last year. I realize not everyone will agree with our approach – some feeling we are being too conservative or aggressive. Booking a reservation will turn on pass access for that day, so there will be no need for pass holders to bring anything but their pass and access the mountain as usual. Epic Coverage is new and free for all pass holders. Vail Resorts Announces North American Summer Operating Plans and Commitment to Employee and Guest Safety. Physical Distancing on Chairlifts and Gondolas. We are taking this same precaution with our ski and ride school participants, given that physical distancing may not always be possible during a lesson such as when the group rides lifts and gondolas or eats lunch together. And we want you on our team. Ski and ride season is almost here! However, we are not planning for the majority of days, we are planning for every day of the season. As the season approaches, each of our resorts will be sharing specific details on the operations of each of their restaurants. As a reminder, we will not begin selling daily lift tickets until Dec. 8 and we have extended our Labor Day pass deadline, including the deadline to use credits from last season, to Sept. 17. And I recognize the changes we are implementing will be an inconvenience. Since stopping by one of our restaurants will not be as easy as in years’ past, we will also encourage guests to bring water, snacks and other food with them on the mountain to ensure they stay hydrated and have the energy needed for their ski day. Write to Connor Smith at connor.smith@barrons.com. At most of our large, quick-service restaurants, such as Two Elk in Vail, Miner’s Camp in Park City and Pioneer Crossing in Breckenridge, we intend to reconfigure our “scramble areas” to have a cafeteria-style approach, where guest come in, go through a single line, and pass all the food options until they get to the cashier. There is nothing I am looking forward to more than being back on the mountain, back on snow, back on skis – and I know I am not alone. We will endeavor to communicate any changes – and how they might impact our operations – as soon as we are made aware of them. “We also expect stronger visitation from repeat guests versus new guests and infrequent skiers and riders.”. They will be required to access the mountain. If pass holders experience an eligible personal event that prevents them from using their pass, such as job loss, injury or illness. You’re someone who pushes boundaries and challenges the status quo. We hope you will join us on this journey. Riding a chairlift is an outdoor experience, while moving quickly and taking a relatively short amount of time, and many of you have inquired why we need distancing at all, given the requirement for guests to wear face coverings. Physical Distancing in On-Mountain Restaurants. We will still sell packaged beer and wine at most of our locations, but we will not operate any full-service bars, on or off the mountain, as we do not believe convening in a traditional bar setting, anywhere in resort or throughout our communities, is safe amid COVID-19. He said the results through September speak to “the loyalty of our guest base to the experience we offer at our resorts despite the travel challenges presented by COVID-19.”. Health Screenings within Ski and Ride School. To order presentation-ready copies for distribution to your colleagues, clients or customers visit http://www.djreprints.com. We are committed to opening all of our on-mountain restaurants this season. The company is headquartered in Broomfield, Colorado. The Investor Relations website contains information about Vail Resorts, Inc.'s business for stockholders, potential investors, and financial analysts. Apply online for jobs at Vail Resorts - Entry Level Jobs, Apprentice Jobs, Intern Jobs, and more. Rob Katz This copy is for your personal, non-commercial use only. Best Vail Resorts on Tripadvisor: Find 10,636 traveler reviews, 8,740 candid photos, and prices for 14 resorts in Vail, Colorado, United States. Heavenly Mountain Resort Focused on Pass Holder Experience During Early Season, Plans to Open Resort’s California-Side Terrain First . This season, our unrivaled commitment to safety takes on more importance than ever. Vail Resorts Corporate; Letter from Vail Resorts CEO on 2020/21 Winter Operating Plan. In addition, pass holders can always make as many week-of reservations as they choose (or however many days of access are remaining on their pass).